Dominic and Hem-young deFazio surveyed several thousand buyers and sellers to describe their goals, and what frustrated them about their real estate experience.Here's a summary of their findings:

  • Buying or selling a home is not an everyday experience, and the amount of money involved raises many questions - and fears. Even the most sophisticated were afraid of making a major mistake; they wanted guidance from someone who had experience and skills.
  • They wanted someone squarely on their side. Many described enormous frustrations because of the lack of support they had received from their agents and others in the transaction.
  • Many thought they weren’t provided with all the information they needed. Some even thought information was withheld. Often, communication was lacking.
  • Most of all, many felt their agent took the path of least resistance, rather than representing them, and failed to negotiate on their behalf. Many felt they had no one on their team.

That’s why the de Fazios created The de Fazio Experience©. The de Fazio Experience© is shaped through a marriage of these survey results and Dominic and Hem-Young’s continued know-how and promise to themselves -- their clients come first. The de Fazio Experience© includes sophisticated personal systems designed to minimize real estate transaction frustrations and enhance one’s home buying and selling experience.

The de Fazios' methods of marketing and selling your home starts with you as a buyer or seller — They want to know about you, first... What has triggered your decision to discuss a sale or purchase.

They will show you how they address each of their marketing and home search tasks — for sellers it is pricing, preparing your home for sale, identifying the right buyer, choosing the marketing tools to attract the buyer, negotiating in your best interests, fulfilling your disclosure and contingency responsibilities and processing the transaction to close of escrow.

For buyers, it is finding the right home, in the right community, at the right price and terms, and negotiating on your behalf, fulfilling your disclosure and contingency responsbilities and processing the transaction to the close of escrow.

Dominic and Hem-Young de Fazio continue to work to expand their skills in order to improve the experience at every point where they touch you life. They want you to have an extraordinary experience — The Experience You Need, and the Service You Deserve™

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